Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:
- Name, email address, and contact information
- Business information and company details
- Lead data and customer interaction records
- Usage data and analytics information
- Communication preferences and settings
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our lead generation services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Analyze usage patterns to enhance user experience
- Comply with legal obligations and protect our rights
3. Information Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties except in the following circumstances:
- With your explicit consent
- To provide services you have requested
- To comply with legal obligations
- To protect our rights and prevent fraud
- In connection with a business transfer or acquisition
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection practices
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restriction of processing
- Data portability
- Objection to processing
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities and improve our services. You can control cookie settings through your browser preferences.
8. Third-Party Services
Our service may integrate with third-party platforms and services. This privacy policy does not apply to third-party services, and we encourage you to review their privacy policies.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
IvyNet.tech
5509 20TH Street
Lubbock, TX 79407-0000
Email: [email protected]
Phone: +1 318-408-3121